Odonnell Company, New Haven, CT 2019 – Present
Senior Account/Project Manager
Manage multiple clients, mostly in the transportation industry, to ensure successful workflow of creative and digital projects/campaigns
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client, subcontractor and internal relationships
- Ensure the timely and successful delivery of solutions according to customer needs/objectives
- Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Track key account metrics and prepare reports on account status
- Assist with challenging client requests or issue escalations as needed
Pitney Bowes, Stamford & Shelton , CT 2018 – 2019
Digital Marketing & E-Commerce Project Manager
Lead meetings with stakeholders to capture business requirements and ensure business sign-off of resulting functional specs, user stories and wireframes
- Schedule and manage project stakeholder reviews and ensure stakeholder feedback is incorporated into IT development
- Develop timelines in conjunction with IT, drive project plans and participate in regular scrums
- Monitor and report on progress of the project to all Digital Marketing stakeholders
- Ensure business addresses required operational readiness requirements and signs off on UAT
Gartner, Stamford, CT 2018 – 2018
Marketing Communications Manager (Consultant)
Engage internal clients with creative solutions to accomplish business objectives and execute end-to-end multi-channel marketing campaigns.
- Collaborate with internal and external creative team to create impactful communications to influence the audience and elevate the Gartner brand.
- Write and submit creative briefs, log and keep track of all projects and secure creative resources.
- Manage project schedule and communicate with client and key stakeholders.
- Schedule and lead internal and client meetings.
Prudential Annuities, Shelton, CT 2012 – 2018
Marketing Project Leader
Led and represented marketing in department and business unit initiated projects that required coordinated cross-functional representation.
- Developed and customized project plans and managed those projects to ensure task execution and dependency coordination.
- Managed changes and determined how they impacted each area in marketing; communicated change and adjusted project plans accordingly to meet original deadline.
- Communicated project status to key marketing stakeholders obtaining critical decisions and guidance, and ensured materials were successfully prepared to launch on schedule.
- Organized and facilitated management planning meetings for small and mid-scale launches to determine materials impacted, positioning and major milestone dates.
Colangelo, Darien, CT 2011 – 2012
Interactive Producer (Consultant)
Led and managed several digital projects through discovery, design, development and execution.
- Coordinated with Account, Design and Development teams to ensure projects were delivered on time and within budget.
- Monitored project status and reported to key stakeholders within the organization ensuring informed decisions.
- Estimated interactive project costs for multiple clients to deliver results within budget guidelines.
Inergy Group, Wilton, CT 2008 – 2011
Account Manager
Coordinated all project aspects from discovery, strategy, design and development to final output.
- Managed print, branding and digital marketing campaigns for several companies including Fortune 100 accounts. Developed and supervised the project timelines and budgets.
- Explored new areas of company capabilities including 2D codes, social marketing and mobile websites.
- Created new company vision with team to reposition it for future growth in the mobile arena.
TotalMove, Inc, Shelton, CT 2007 – 2008
Marketing Manager
Developed marketing strategies to drive leads to company’s in-house call center and website
- Promoted company’s private label and consumer direct programs.
- Scheduled, implemented, tested and deployed all email marketing campaigns.
- Integrated our ecommerce campaigns with direct mail and other offline marketing tactics.
- Devised and managed email lists and customer segmentation strategies.
- Drove creative initiatives to produce email marketing messages with internal/external designers.
Pitney Bowes, Shelton, CT 2004 – 2007
E-Commerce Marketing Manager
Strategized and implemented integrated online and offline marketing campaigns.
- Managed and merchandised the online supply store to generate incremental revenue.
- Developed online promotional offers and integrated with appropriate email and direct marketing campaigns.
- Analyzed online store results and performance to drive future campaign efforts.
- Coordinated and managed company-wide marketing email campaigns and schedules.
Additional Relevant Experience
Transcentive, Shelton, CT Marketing Campaign Specialist
DataViz, Milford, CT Direct Marketing Manager
Education
Bachelor of Science (BS), Marketing
University of Connecticut, Storrs, CT
